One of the common frustrations that users have when they visit a website is their inability to find the information that they’re looking for quickly and efficiently. We all know that you have just a few seconds to capture a user’s attention while they’re engaging with your brand and that unless you can service precisely what they’re looking for, they’re going to be off like a monkey up a banana tree. Welcome to the #ChatMarketingTrain episode 2!
This is where providing a smooth, enjoyable #Q&Achatbot experience is key and where utilizing an #FAQchatbot can not only up your customer satisfaction levels, but also up your number of customers due to increased conversion rates.
Why take the chance that users are going to stumble on the answer that they’re looking for on your website when you can provide the same answer faster in a chat marketing environment that you have much more control over?